Communication Skills - Study Mode
[#131] During a telephone conversation, Which of the following statement is True(T) or False(F) are given below. 1. Do not answer promptly 2. Be alert 3. Be natural
Correct Answer
(D) FTT
Explanation
Solution: 1. Do answer promptly 2. Be alert 3. Be natural
[#132] During a telephone communication, Which of the following statement is True(T) or False(F) are given below. 1. Be expressive 2. Be distinct 3. Do not be pleasant
Correct Answer
(B) TTF
Explanation
Solution: 1. Be expressive 2. Be distinct 3. Do be pleasant
[#133] During a telephone conversation, Which of the following statement is True(T) or False(F) are given below. 1. Leave the caller on hold 2. Be courteous 3. Transfer the call always do not handle is yourself
Correct Answer
(D) FTF
Explanation
Solution: 1. Do not leave the caller on hold
2. Be courteous
3. Do not transfer the call always, handle it yourself
[#134] when you dial a number and some one picks up the phone at the other end. Which of the following statement is True(T) or False(F) are given below. 1. Ask the person who picks up the phone that who is at the other end of the telephone. 2. Do not give your identity 3. Speak directly to the person without knowing who he is
Correct Answer
(A) TFF
Explanation
Solution: 1. Ask the person who picks up the phone that who is at the other end of the telephone. 2. Do give your identity 3. Do not speak directly if the person is not known
[#135] Uses of overhead projector, Which of the following statement is True(T) or False(F) are given below. 1. Helps speaker have eye contact with the audience. 2. Provides different access to the presenter. 3. Helps to focus audience attention.
Correct Answer
(B) TFT
Explanation
Solution: 1. Helps speaker have eye contact with the audience. 2. Do not provides different access to the presenter. 3. Helps to focus audience attention.