Business Communication - Study Mode
[#86] The simplified style business letter has
Correct Answer
(C) A subject line
Explanation
Solution: The simplified style business letter has a subject line. Simplified-style business letters contain all the same elements as the full-block and semi-block letters. This format includes a subject line but omits the salutation and signature.
[#87] Modern business letters are usually written in
Correct Answer
(C) full-block style
Explanation
Solution: Modern business letters are usually written in full-block style. Full block format is used for formal business letters. This format is characterized by the fact that every line starts at the left margin. None of the lines of type are centered, or on the right.
[#88] Which of the following problems can occur as a result of ineffective downward flow?
Correct Answer
(D) All of the above
Explanation
Solution: Employees feeling that they don't receive enough information to do their jobs, Employees feeling that they receive too much information and Employees feeling the information they do receive is not the information they need are the problems can occur as a result of ineffective downward flow.
[#89] What type of communication does a report to a customer from an employer is
Correct Answer
(D) Official communication
Explanation
Solution: Report to a customer from an employer is Official communication. Formal communication is any communication that is offered in the official capacity of the professionals involved.
[#90] Organizational communication includes
Correct Answer
(D) All of the above
Explanation
Solution: Organizational communication includes interviewing potential employees, resolving conflicts and presenting and selling ideas.