Communication Skills - Study Mode

[#1] Different types of letters used for printing are called _________.
Correct Answer

(A) Fonts

Explanation

Solution: Different types of letters used for printing are called Fonts. A font is the combination of typeface and other qualities, such as size, pitch, and spacing.

[#2] _________ is a technique that involves changing a text-matter so that it is similar to the main source.
Correct Answer

(B) Paraphrasing

Explanation

Solution: Paraphrasing is a technique that involves changing a text-matter so that it is similar to the main source. Paraphrasing involves changing a text so that it is quite dissimilar to the source yet retains all the meaning. Paraphrasing requires a text to be altered in a way which makes it different from the original while keeping the same meaning.

[#3] Effective paraphrasing avoids the risk of _________.
Correct Answer

(D) Plagiarism

Explanation

Solution: Effective paraphrasing avoids the risk of Plagiarism. Plagiarism is the "wrongful appropriation" and "stealing and publication" of another author's "language, thoughts, ideas, or expressions" and the representation of them as one's own original work. Plagiarism is considered academic dishonesty and a breach of journalistic ethics.

[#4] In the structure of the business letter what comes first.
Correct Answer

(D) Heading

Explanation

Solution: In the structure of the business letter Heading comes first. The first and foremost part of the letter is the HEADING that contains the name and address of the sender firm. The name of the firm is usually written or printed in bold capital letters followed by the nature of business.

[#5] In the writing of an apology letter, concentrate on
Correct Answer

(C) Rectification of problem

Explanation

Solution: In the writing of an apology letter, concentrate on rectification of problem. Your apology should be brief and to the point. Your reputation as a trustworthy customer and credit risk may be in question, so your immediate and thorough attention to the matter is important. Focus on your actions to correct the problem and offer assurance it won't happen again.